Terms of Service

Last Updated: January 08th, 2025

1. Introduction

These Terms of Service (“Terms”) govern your use of https://emergencyelectricianoxted.co.uk/ operated by Emergency Electrician Oxted.

Please read these Terms carefully before using our Site. By using our Site, you confirm that you accept these Terms and agree to comply with them.

2. Our Service

2.1 Service Description

We operate a lead generation platform that connects potential customers with electrician service providers in the United Kingdom. We are not a direct service provider.

2.2 Role and Responsibilities

We:

  • Connect customers with service providers
  • Verify basic business information of service providers
  • Maintain the platform infrastructure
  • Process personal data in accordance with our Privacy Policy

We do not:

  • Provide electrician services directly
  • Guarantee service provider quality
  • Set prices for services
  • Handle payments between customers and service providers

3. Your Use of Our Service

3.1 Eligibility

You must be:

  • At least 18 years old
  • Resident in the United Kingdom
  • Capable of forming legally binding contracts

3.2 Prohibited Uses

You must not:

  • Submit false information
  • Impersonate others
  • Use automated systems without permission
  • Attempt to access restricted areas
  • Interfere with Site operation
  • Transmit harmful code

4. Service Providers

4.1 Network Membership

Service providers in our network:

  • Are independent businesses
  • Meet our basic verification requirements
  • Agree to our service provider terms
  • Maintain their own insurance and licenses

4.2 No Endorsement

We:

  • Cannot guarantee service quality
  • Do not set or control pricing
  • Are not responsible for provider conduct

5. Leads and Referrals

5.1 Lead Generation

When submitting information, you:

  • Consent to contact from service providers
  • Acknowledge information sharing
  • Accept provider communications
  • Can withdraw consent anytime

5.2 Information Quality

We strive to:

  • Verify basic provider information
  • Maintain accurate listings
  • Remove outdated information
  • Update service descriptions

6. Intellectual Property

6.1 Our Rights

We own:

  • Website content
  • Logos and branding
  • Database rights
  • Design elements
  • Technical infrastructure

6.2 Your Use

You may:

  • View content for personal use
  • Print pages for reference
  • Share links to our Site

You may not:

  • Copy or scrape content
  • Modify Site materials
  • Use our branding
  • Create derivative works

7. Liability and Disclaimers

7.1 Service Provision

We:

  • Provide the Site “as is”
  • Make no service guarantees
  • Do not warrant provider quality
  • Cannot ensure availability

7.2 Limitation of Liability

We are not liable for:

  • Provider services
  • Indirect losses
  • Business losses
  • Data loss
  • Technical issues

7.3 Your Liability

You are responsible for:

  • Accuracy of submitted information
  • Maintaining security
  • Following these Terms
  • Your interactions with providers

8. Termination

8.1 Our Rights

We may:

  • Remove content
  • Block access
  • Terminate service

8.2 Your Rights

You may:

  • Withdraw consent
  • Stop using our service
  • Remove your information

9. Changes to Terms

We may change these Terms:

  • With reasonable notice
  • For legal compliance
  • To improve service
  • For security reasons

10. General Provisions

10.1 Governing Law

These Terms are governed by English law.

10.2 Severability

If any part of these Terms is unlawful, void, or unenforceable, that part is severable without affecting the rest.

10.3 Entire Agreement

These Terms constitute the entire agreement between us regarding Site use.

10.4 Third Party Rights

No third party has rights under these Terms.

11. Contact Information

For all enquiries, mail us at: emergencyelectricianoxted@gmail.com

12. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law.